When you and your GP agree that you need an imaging appointment, you can choose which hospital, imaging centre or clinic you go to. You will also be able to choose the date and time of your appointment.
What does Choose and Book mean for me?
The ability to:
- plan and manage your appointments around any existing appointments, if you are currently undergoing treatment;
- fit your treatment in with your other commitments, at home and at work;
- choose appointments that fit with your carer's schedule; and
- check the status of your referral and change or cancel your appointments easily over the phone or on the internet.
How does Choose and Book work?
When you and your GP agree that you need an appointment for an imaging test, Choose and Book shows your GP which hospitals imaging centres or clinics are available for your treatment. Your GP discusses with you the most appropriate options that are available to you.
If you know where and when you would like to be seen, you may be able to book your appointment before you leave the practice. You will be given confirmation of the place, date and time of your appointment.
You may want more time to consider your choices. If so, you can take the Appointment Request letter away with you and book your appointment later. Your Appointment Request letter lists your unique booking reference number, your NHS number and a list of hospital, imaging centre or clinic options for you to choose from. Your GP practice will also give you a password with your Appointment Request letter.
You can then decide how you wish to book your appointment; via the telephone, using the national number on the letter or via the internet. Please note that whilst the vast majority of appointments can be booked this way, in some cases you will need to telephone your chosen imaging department directly to make your appointment. This is because the hospital / imaging centre / clinic appointments system does not link to Choose and Book.
The benefits of Choose and Book:
- You can choose any imaging department in England funded by the NHS (this includes NHS hospitals and some independent hospitals). More information about hospitals is available on the NHS Choices website;
- You can choose the date and time of your appointment;
- You experience greater convenience and certainty. With Choose and Book, the choice is yours; and
- There is a reduced risk that correspondence gets lost in the post as most of the communication is done via computers.